Monday, March 26, 2012

Meet Dan Price, Owner of Winning Ways Managment, Inc.

Dan Price, DM, PMP
Dan Price, DM, PMP, owner of Winning Ways Management, Inc.

Where I Met Dan
I first met Dan at a networking group for military service members at the Pikes Perk coffee shop in downtown Colorado Springs.  I was excited because I’d just published my book Out of the Saddle: 9 Steps to Improve Your Horseback Riding and passed a copy around the table for everyone to check out.  Dan suggested we visit as he had already published a few books himself.

What I Really Like About Dan
I took some time to get to know Dan, after our first meeting and found that we had a lot in common.  In addition to being published authors, pilots and entrepreneurs, we both had an interest in public speaking and education.

Background
Dan comes from a small farming town in Nebraska.  His family were farmers and his dad worked for the post office.  Dan was also very involved in the Boy Scouts and achieved the rank of Eagle Scout. Then Dan goes on to mention that his dad was also a pilot and that Dan had flown in his dad’s lap at two years old!  Dan grew up during the Space program so he was primed and ready to join the Air Force and was accepted into the Air Force Academy.   A funny sidenote is that Dan was drafted by the Army while he was still a cadet at the Academy.

Dan had a vast Air Force career first flying B-52 aircraft and said that flying over the North Pole was like being in a black and white environment but the colors were blue and white. Dan was always a teacher in some capacity as a T-41 flight screening instructor pilot and then the officer in charge of a cadet squadron. Dan played a significant part in Desert Storm at SAC HQ.  One interesting aspect of his military career was an introduction to Total Quality Management (TQM). He took this experience and completed a Doctor of Management (DM) program and has taught at several universities to include Colorado Technical University, University of California, Irvine, Pikes Peak Community College and the University of the Rockies.
Dan started his own company, Winning Ways Management, Inc., in 1999.

My Ideal Client…
Dan’s ideal clients are Millennial or Generation Y people (college-aged through about 33 yrs old) who are looking to get started in leadership.  Dan tells a story about an officer who gave a presentation to a crowd of over 100 people.  As the general walked off the stage to a standing ovation, he was shaking his head because the people were so impressed with what the general considered to be management 101.  This inspired Dan to want to share essential techniques, skills and ideas with people interested in leadership that have not gone through any formal training.  Dan likes to connect with his clients on-line as this is so convenient for most people today and this doesn’t limit interactions geographically.

3 SECRETS of my Personal Success
1.  Persistance. Dan applied to the Air Force Academy a year early, then ended up being the 7th alternate before he was accepted.
2.  Ability to get along with people.
3.  Willingness to learn.  Dan pursued his Project Management Professional (PMP) certificate by self-study to make him more attractive for jobs.  This was a significant factor helping him land a six-figure job with MCI.

1 Great Recommendation for the Next Person
Be willing to take a risk and get out of your comfort zone.  He mentioned a survey of senior citizens and one of the consistent biggest regrets seniors had was not taking more risks in business or their relationships.  He asks himself, “What can I do now so that I will have no regrets later?”

My biggest financial question/concern
“You cannot rely on a company to take care of you.  Things change.  When I was 22 I had just graduated from college, gotten married, and was learning to fly airplanes.  My parents had gone through the depression so I was lucky to have learned early about saving money.  In fact I opened my first savings account when I was just 5 years old.  Use your brain to plan ahead for the rainy days.” 

I enjoy meeting with people and learning about their financial desires and challenges.  Please visit my website at www.taraenolan.com or call Tara at             719-210-4242       

Contact Dan

Thursday, February 16, 2012

Meet Kris Pederson Vice President, Strategy Consulting, IBM Global Business Services

Where I Met Kris
I met Kris at a birthday party for one of our mutual friends, Stephanie Boyles, founder and CEO of Unbridled Rider.  Stephanie has horse friends and techie friends and Kris is one of the business friends.
What I Really Like About Kris
Kris is smart, grounded and articulate.  I listened to her tell a story about her recent visit to the White House and was impressed with her combination of humility and strength.  I am learning how to separate what feels like tooting my own horn from valuable information people need to know about me.  Kris has already achieved this.  As the only non-engineer member of ASME (Association of Mechanical Engineers) she jokingly shared that she was not sure why she was on the board and then explained, “Well, what I am really good at is taking the very technical language and communicating the message to laypeople.”  Kris is a person who has a lot of experience in business and in life with a great deal of travel and connecting with different people.  Kris gives thoughtful answers showing she really listens to what you are saying.
Background
Kris grew up in Southern California and remembers her dad always told her she was the smartest, most beautiful most talented person.  She had this positive reinforcement through her childhood years and it was very formative for future pursuits.  Kris mentioned that research shows most women are more conservative about taking on new responsibilities, whereas men are more likely to volunteer for a position they have limited qualifications for, that they can learn on the job.   Kris’s strong sense of self led her to be more assertive in her career progression.  Around the age of fifteen, Kris’s mom remarried a C-130 navigator and they moved to Germany for three years.  Kris went from living a charmed life on the beach with a lifeguard dad to being the foreigner in a new country.  This turned into another positive life experience and Kris gained a level of empathy for people different than her and was able to travel extensively as well.  This would also foreshadow success in her career as Kris travels quite a bit as a management consultant.
Kris came back to college and chose UCLA over Stanford to keep her tuition costs reasonable.  Kris had always planned to be a doctor and figured she’d be a student forever.  The pre-med track didn’t agree with her so Kris followed an attraction to business and psychology courses and ended up majoring in psychology and minored in business.  Kris became an auditor for CED, a large electric company, and then went on to attend Harvard Business School earning an MBA, preparing her for management consulting.   
Kris joined a small, strategic consulting firm out of school, and after 5 years, was recruited by Price Waterhouse to help build their practice in Denver in the mid ‘90s. Kris made partner in ’99 and the company was bought out by IBM in 2002.  A recent assignment with IBM was an internal transformation project for the IBM company itself and Kris learned a lot.  It is more delicate to work internally than for an external client because you are in the middle of effecting climate change and working to truly win the hearts, minds and souls of the current leadership. Kris got to work closely with Ginny Rometty, the new CEO of IBM, and the first woman to take the helm, and figure out what was going to be the personal wins for the company and the team.  Kris explains that as a consultant you have to be smart enough to figure out what the win is for the people vested in the transformation process; become a thought leader, push the envelope, and how to come across positively.
Kris’ family is Rob and their 8 year old daughter.  She reminds me that family definitely helps with your success along the way.  Kris did wait until she was a senior partner in her career to have her family.  Her husband, Rob, has created an awesome Golf Travel Business, “Rob Clark Golf Travel” and takes people around the world to golf.  His flexibility has allowed for the family to function in a harmonious way around Kris’s more structured career. 
My Ideal Client…
IBM is now the largest management consulting company in the world, in fact 60% of their income is from services instead of products.  IBM has a cool new campaign, SMARTER PLANET that is looking at how the world can be better integrated to solve the biggest challenges, and looks at three specific areas.
1. Instrumental—we all have access to devices and data
2.  Interconnected- internet, mobile apps, phones we can be connected like never before
3. Intelligent—ways to mine information and analyze everything.
For example, the mayor of Stockholm, Sweden worked with IBM to create a smart road toll system.  Drivers are incentivized to drive at off-rush hours by getting better rates on the toll roads regulated by smart chips in their cars. The reduction of traffic sitting in rush hours has reduced emissions by 20%.  A great use of technology to provide price breaks to individuals, reduce frustration levels for drivers and reduce pollution levels for everyone!
Kris’s ideal clients are decision-makers at the C-level (CEOs, presidents, CXOs) with a transformational vision. Connecting with these businesses is a process and a vision itself.  There is a great sales team in place to contact clients around the globe and IBM also has a provocative viewpoint.  IBM chooses to lead with industry perspective, talk about what a company’s problems are and their pain points and then IBM earns its right to a seat at the table.
3 SECRETS of my Personal Success
1.  Just Go For It!  See and Take opportunities outside of your comfort zone.  For me going to Harvard as the daughter of a teacher and a lifeguard was outside of my comfort zone but it really paid off and I was successful.
2.  Find a great mentor—as a woman find a female mentor.  When I was at Price Waterhouse I connected with Peggy Vaughan.  Peggy was the most senior female partner and she put me in front of firm leadership, giving me opportunities to make presentations,  assigning me to stretch project roles  beyond my experience level and continued to give me chances to excel. I asked Kris how she really was able to create this mentorship relationship.  Kris confessed that she wanted to know this woman and intentionally worked her way into Peggy’s inner circle. I didn’t have a right to be there but I asked for it.  Mentorship is such a two-way street and you have to push forward as much as you get pulled along.
The most important thing now is giving back.  Kris is on the Women’s Advisory Council for the Harvard Business School and they meet four times a year.  She is also on the board of the Association of Mechanical Engineers (ASME).  She recently attended a STEM (science, technology, engineering, and math) meeting at the White House which was looking at how to get more women into engineering.
3.  Be a glass half full person!  There is no such thing as the perfect life.  In my job I could lament the fact that there are many times I’d like to be a stay at home mom, get more sleep, not travel so much.  But, instead, I focus on the fact I have a self-empowered child who’s ready to take on the world, I am an interesting spouse and I have great stories from traveling.
1 Great Recommendation for the Next Person
Studies have shown that women are most happy when they are moving forward and this can be looked at in terms of career velocity. She thinks this may be one reason why women are not attracted to stay in STEM professions.  She believes you need to step up and do your best work, contribute, pay-it-forward and then ask for what you need.  Kris’s husband is undergoing cancer treatment and Kris is able to work from a home office because she’s proven she produces and is a high level performer.                                                                      
My biggest financial question/concern
Stay out of debt!  If you cannot pay it off then you don’t need it.  I stayed with my mom for a year after finishing my MBA so I could pay off the loan.  I asked Kris what she recommended if you’re reading this and area already in debt.  She said to work two jobs, look for opportunities to do internships and build your resume.  Make it a priority and then take action.
It is also so important to understand the economics of business.  Learn how to read income statements, balance sheets, etc.  Know the language!  As a management consultant Kris always has to put recommendations in terms of “so what’s the financial benefit of doing this” and quantifying what’s going to be the bottom line.
Contact Kris
Kristen.pederson@us.ibm.com


I enjoy meeting with people and learning about their financial desires and challenges.  Please visit my website at www.taraenolan.com or call me at 719-210-4242 begin_of_the_skype_highlighting            719-210-4242      end_of_the_skype_highlighting

Tuesday, January 3, 2012

Meet John Carrigan, Regional manager of purpose1, visual marketing group

Where I Met with John
I initially met John at my first MOAA meeting at the Warehouse restaurant.  We set up our more personal meeting at Gold Hill Java on Tejon Street in downtown Colorado Springs.  This was my first visit to this coffee shop and it was comfortable, the coffee was good and there was a nice array of goodies. (I liked John already at this pointJ).

What I Really Like About John
John immediately grabbed me as a very centered and thoughtful person.  As we sat down he asked great questions about me and my background.  I was comfortable talking with John and we established a good rapport quickly.  The more I learned about John the more interesting he became to me.  After we talked for a few minutes John explained that he liked to “pay it forward first.”

Background
John is a Vietnam veteran and flew helicopters in the Army and came out of that experience with a real appreciation of life.  He has a wide variety of value adding experiences from the military to some financial planning to manage in the electronics industry.  John also has experience in benchmarking and top-notch business performance most notably the Malcolm-Baldridge award.  John could easily be a business coach with his understanding of marketing and business planning.  John knows sign language and he started a non-profit called Veterans Resource Central (myvrc.org)

My Ideal Client…
John is currently a regional manager for purpose1 visual marketing group.  His company provides support for trade show displays, logistical support to include storage, shipping, set-up and design. Purpose1 has also created a unique video kiosk to display in different lobbies and spaces.  The best clients are government educational arms for both state and federal agencies.  On the civilian side any business that does multiple trade shows can benefit from Purpose1’s services.  More examples of great clients include pharmaceutical companies, parks and wildlife, museum displays and military displays. An additional unique service is their ability to make plastic models so instead of shipping a 2-ton vehicle or large engine across the country, a company can have a realistic mockup produced instead.

4 SECRETS of my Personal Success
1.        Very happy to be alive after Vietnam and as a result, the opportunities that were available to me.
2.       Strong communication and leadership skills.  John developed good communication skills in his high school days and he discovered that he was one of the smaller percentages of people who want to make decisions and be in charge.  John used his strengths to succeed.
3.       Feel great satisfaction in helping other people, mentoring, supporting internships and teaching others to succeed.
4.       The greatest rewards in life are not financial, but you have to be financially sound to achieve most goals.

1 Great Recommendation for the Next Person        
Don’t be afraid to ask for guidance. Build a great team of experts around yourself to include a CPA, attorney, and financial advisor.  You should develop a business relationship with a local “business” bank.  On the marketing front, take time to create a marketing plan that supports your business plan. It should have a budget and measurable goals. Finally, get to know your community!  Talk to local businesses and non profit organizations and volunteer to give back.

My biggest financial question/concern
John’s biggest financial learning moment was about 401k plans.  He went through the transition from pensions to 401k retirement plans and was introduced to the concept of company matching.  What John quickly realized was the 401k was only going to be a great asset if he always maximized his matching and left the money alone to grow and compound.    John and his wife smartly decided to pay for their kid’s college tuitions out of their salaries to let their retirement accounts compound.  Their #1 priority was providing their children with a good education, then having dollars available for emergency purposes and then enough to support them throughout retirement.

I enjoy discussing financial strategy for investing and you can reach me through my website www.taraenolan.com.

Contact John
(719) 445-0054
www.purpose1.com

Wednesday, December 7, 2011

Meet Erica Setter

Erica Setter is a Licensed Clinical Social Worker

Where I Met with Erica
I enjoyed meeting with on a beautiful fall day in the Black Forest.  We got to meet at my favorite coffee shop (R&R Coffee) and enjoy a fresh cup of coffee in an actual mug and a yummy on-site baked cinnamon role. Erica was immediate warm and friendly, which I guess is not surprising considering her profession.  

What I Really Like About Erica
Erica is compassionate and good at what she does.  She also has a passion for traveling.

Background
Erica was originally from the east coast and attended graduate school in New York City.  Erica thought she was going to be a nurse and decided she really liked helping people work out their problems.  She completed her LCS MSW (2 year master’s degree) at Columbia University. When Erica came to visit friends in Salida and Colorado Springs and decided to stay in Colorado. 
Erica made the entrepreneurial move to start her own business when she had her first child.  Erica wanted to control her schedule while raising her children and she found she naturally focused on working with kids.  As her children have grown, Erica found her practice has evolved with her own life transitions.  Erica now focuses more on adults where her own interests are more compatible.

My Ideal Client…
Erica comes from a place of compassion and prefers to work with clients who are motivated and want to be involved in their own growth. She is quite adept at couples counseling and making sure there is a feeling of balance in their sessions. Erica is open-minded and works with gay and lesbian relationships. She works with adolescents and adults in individual therapy as well.  Her greatest joy is when people “get it” and make progress and positive changes. 

3 SECRETS of my Personal Success
1.        It’s important to look at what you like.  Erica here shared a brief story about her mom becoming a lawyer because that was expected.  Erica’s mom encouraged Erica to follow her passion.
2.       Have a career just in case.  Even if you plan to be a stay at home mom, it’s better to prepare yourself for other possible eventualities.
3. Be frugal—keep a balance in life—think about what you really want.

1 Great Recommendation for the Next Person
Know where your money goes.  Erica recommends you learn some business skills no matter what your particular product or service is going to be.  She found graduate school taught clinical skills and she had to pursue mentors and financial advice on her own.  Erica also had to learn marketing skill and simple management skills such as charging a fee for appointment no shows or cancellations.

From her experience as a counselor, Erica says that women need to be more aware of their household budgets. It is common to have money wrapped up with issues of self-worth or entitlement or control.  It is so important to have openness and understanding in terms of a budget so you can be prepared for life’s unexpected twists and turns.

My Biggest Financial Question/Concern
Erica said her biggest learning moment was about credit cards.  Her family did not have credit cards growing up.  Erica had a friend explain how to use her credit card as a tool to earn travel points and simply pay off the balance each month.  Erica has supported her traveling habit successfully this way.

I enjoy discussing investment strategy ideas and can be reached through my website www.taraenolan.com.

Contact Erica
If you are interested in connecting with a compassionate counselor or just have questions, please contact Erica at: (719) 531-5585.

Friday, December 2, 2011

Five Ways for Women to Achieve Retirement Security

I grabbed this article by Mike Miller from MorningStar.  This piece has good information for women looking to educate themselves more about their finances.

Women face distinct retirement-planning challenges, including higher longevity risk, less access to workplace retirement plans, and continued wage discrepancies.

Mary Tooles should be on track to a secure retirement. She has a college degree and more than 10 years of experience working in operations management for major corporations, including FedEx (FDX), OfficeMax (OMX), and Target (TGT). On paper, she's an ideal candidate to be socking away savings in workplace retirement accounts.

But Tooles left her position two years ago as a store manager at Target, where irregular, long hours competed with her growing responsibilities at home. A divorced mother of two who receives almost no child support, she also cares for her 88-year-old father, who lives with her and has mild dementia. She found a new position with more regular hours, but it pays one third less than her old job.

Tooles also is saddled with her Orlando, Fla., home, which she purchased with a 20% down payment before the housing-market crash. And, she's putting her two sons through college.

At age 50, her retirement savings are meager, and "there's no retirement plan in sight" outside of Social Security and a small amount of pension income earned at her various jobs. "Retirement is just a big unknown," she says.

Adds Wayne Blanchard, an Orlando-based financial planner who advises Tooles: "It's one thing to be a single parent, and another to be a single parent with caregiver duties on top of it. Her challenges have made it very difficult to save for retirement."

Distinct ChallengesNumerous studies show that women have much more trouble than men building for a secure retirement.

Caregiving, whether for aging parents or children, often cuts into earnings and destabilizes retirement plans, and two thirds of caregivers of adults over age 50 are women, according to the National Alliance for Caregiving.

Additionally, many women still earn lower wages than men in many occupations. In 2010, women across all occupations earned 81% of what men earned, according to the U.S. Bureau of Labor Statistics. In retirement, lower income translates to smaller Social Security benefits or defined benefit pension payments, along with smaller balances in 401(k) accounts, IRAs, and other retirement-savings vehicles.

Women are less likely than men even to have access to a workplace retirement savings plan. An annual survey on retirement by the Transamerica Center for Retirement Studies shows that 70% of women currently have access to a workplace retirement plan, compared with 79% of men.

"The gap between women and men is closing slowly, but it's a legacy from the past," says Catherine Collinson, the center's president. "It persists because women are more than twice as likely as men to work part-time and, therefore, are much less likely to be offered benefits."

(Collinson adds that among women working full-time, those who are offered a 401(k) plan have increased from 73% in 2007 to catch up with men at 80% in 2011.)

A sizable gender gap in financial literacy is another hurdle women face in meeting retirement goals. For example, research by The Wharton School's Boettner Center for Pensions and Retirement Research documents that women are less likely than men to understand the stock and bond markets and risk diversification. The center's research also shows that low financial literacy leads women to under-invest in stocks and tax-favored assets, which leads to subpar long-term returns.

The Transamerica study contains similar findings; for example, 34% of women told Transamerica researchers that they understand Social Security benefits "a great deal" or "quite a bit," compared with 45% of men.

On the flip side of the coin, women face greater longevity risk in retirement, which means they need to stretch their resources across more years. A woman who reaches the age of 65 can expect to live an average of 19 more years, nearly three years longer than a man, according to the U.S. Administration on Aging.

Women do understand the special challenges they face in securing their retirement. A recent study by the MetLife Mature Market Institute and the Scripps Gerontology Center at Miami University found that women know they'll outlive men and that they tend to worry more about retirement--especially the affordability of health care, long-term-care costs, and the adequacy of their income and assets.

For example, 71% of women (versus 62% of men) told the researchers that they were "very or somewhat concerned" about being able to afford health care in their retirement years; 71% also are worried about meeting long-term-care needs and nearly twice as likely as men to be very concerned (27% versus 15%).

At the same time, the MetLife study found that women aren't taking charge of their own future needs. Only 34% said they are most responsible for financial and retirement planning in their households, compared with 61% of men.

"It isn't that women aren't capable of handling retirement planning," says Sandra Timmerman, MMI's director. "But somehow there is a lack of confidence or ability to take the step forward and do the math. Women are more worried and want to have a good financial plan, and yet they haven't taken action."

Taking ControlWhat can women do to improve their odds of achieving retirement security? Experts serve up these suggestions:

Spouses: Communicate and plan. The need to act isn't limited to women; experts caution that married couples need to focus more on joint planning. "When men are doing retirement planning with their spouses, they often aren't thinking about the long life of women, and the likelihood that the woman will outlive him," Timmerman says. "It's important to really make all the provisions that you should." At the top of Timmerman's list: planning for the expense of health care and long-term care in retirement.

Have a smart Social Security plan. Social Security is a critical bulwark against longevity risk for women, since it provides lifetime income--and older single women fall into poverty at a higher rate than most demographic groups in the country. The program is the sole source of income for 42% of single women over age 62.

The age at which you file for benefits is the most important decision. Although there's no one-size-fits-all answer, many women will benefit by delaying filing for Social Security benefits until at least the normal retirement age, or NRA, which currently is 66. Annual benefits are reduced 8% for every year that you file before this age, and increased by the same amount for every year you wait past NRA, up to age 70. A delayed filing offers a powerful way to boost current income in retirement.

For couples, the spouse with higher Social Security benefits should delay filing as long as possible. The spouse with lower benefits (often the woman) is entitled to receive the greater of his/her own benefit or half of their spouse's benefit. And surviving spouses can switch over to a deceased spouse's full benefit level for life.

Christine Fahlund, a senior financial planner at T. Rowe Price, says, "If the husband predeceases the wife before the widow attains her full retirement age, depending on that widow's financial situation and current age, it could be beneficial for her to wait to claim her husband's Social Security benefit until she attains [NRA] so that she receives the maximum widow's benefit for which she is eligible." Fahlund adds that if she claims at any earlier age, starting at age 60, her widow's benefit will be reduced for the rest of her life.

You first, kids second. Research shows that many parents rob their own retirement plans in order to provide financial assistance to children. That can leave parents in the humiliating position of exhausting their assets late in life and relying on children for assistance.

Fahlund notes, "Too often, a mother will get a pile of money and say to herself, 'What can I do with this to help my kids?' But it's an obligation to yourself and your children for you to be financially solvent at all times. You and your spouse need to plan well for retirement so that at the end of the day, you still have money and haven't given it away to the children prematurely."

Plan for health-care expenses. Women have significantly higher lifetime health-care expenditures than men, mainly because of their longevity. Long-term-care costs also fall disproportionately on women because they are more likely to provide care for men and outlive them. "Couples ought to be speaking with their adult kids at an early age about how to finance long-term care, probably in their mid- to late 50s," Fahlund says. (For more on long-term-care strategies, see my discussion with Morningstar's Christine Benz here and here).

Consider hiring a financial planner. Hiring an advisor adds a partner to your family who will still be there when one spouse dies. That can be especially valuable if the deceased spouse handled most of the financial-planning chores. The surviving spouse has an established relationship with a trusted advisor who has a thorough understanding of the family's financial situation. You want to hire someone with experience but young enough to be around and still practicing when you reach an advanced age.

Thursday, November 3, 2011

Meet Kelly O'Neil, Marketing and Branding Expert

Where I Met Kelly
I connected with Kelly through social media. I checked out her facebook fanpage and thought she had some solid information to share. 

What I Really Like About Kelly
Kelly is a down to earth lady and is making herself into a success.  I like that she is open and sharing her process and words of wisdom.  We can all learn so much from people “in the process” and Kelly is putting herself out there.

Step Into the Extraordinary:
15 Ways to Become an Extraordinary Entrepreneur
By Kelly O'Neil 


I believe that excellence is never an accident. This is a mantra I've long used in both my personal life... and my professional life. Excellence is the result of high intention, sincere effort, intelligent direction, skillful execution, and the vision to see obstacles as opportunities.
Excellence leads to extraordinary things. But you aren't born extraordinary. You have to work at excellence -- foster it, nurture it, educate it. How? One way to effectively embrace excellence and step into extraordinary is by recognizing common traits among extraordinary individuals. Over the years of working with amazing entrepreneurs, I've identified these 15 traits as markers of true excellence. Recognize them -- and work toward achieving them yourself -- and you'll be well on your way to eliminating mediocrity and becoming a high performer in your industry... and reaping the rewards of that commitment.


High-Performing Entrepreneurs:
1.        Aren't just working for the money. They care about their company beyond the profits and take great pride in its performance, impact on society, and ability to help others through its offerings.

2.       Are truthful. They do what they say they are going to do, when they say they are going to do it. People know they can count on them time and time again.

3.       Embrace opportunities. They look for -- and find -- opportunities to improve themselves, their work, and their business. Others? They see no opportunity.

4.       Are focused on solutions. They don't bring problems to the table without recommending a solution.

5.        Focus on CAN. High performers focus on what they can do rather than what they can't accomplish.

6.       Don't blame. High performers take responsibility for their actions and outcomes (or lack thereof). When they make a mistake they own it, fix it and learn from it.

7.        Are busy, productive, and proactive. While most people waste too much time planning, over-thinking, sitting on their hands or going in circles, high performers are out there getting the job done.

8.       Are life-long learners. High performers constantly work at educating and improving themselves, either formally (through academics), informally (by watching, listening, asking, reading, etc), experientially (by doing, trying)... or by employing all three educational strategies.

9.       Consistently do what they need to do. No matter how they feel or what curves life has thrown their way, they get it done. High performers don't let life become an excuse and don't allow their personal life or mood to impact their work. They work extra hours, nights, or weekends if they need to.

10.     Have a desire to be exceptional. They will typically do things others won't do. Becoming exceptional is a choice, and high performers are committed to that choice.

11.      Accept feedback. High performers aren't just open to feedback, they are more likely to act upon it.

12.     Set higher standards for themselves. The result? Greater commitment, more momentum, a better work ethic and (of course) better results.

13.     Are more interested in effective than easy. While the majority of people look for the quickest, easiest way, high performers look for the course of action that will produce the best results over the long term.

14.     Finish what they start. While so many people spend their lives starting things they never finish, successful people get the job done -- even when the excitement and novelty have worn off. Even when it's not fun.

15.     Are resourceful. High performers don't wait around for someone to hand hold them through something. They figure it out and get it done.

Recognize these traits in yourself (and in the team members you hire) and put concentrated effort on growing them. You'll be optimally armed in your quest to become one of the best. Do you see other traits consistently in other extraordinary entrepreneurs? Which of these traits come easiest for you? And hardest? Drop by my Facebook page and let me know.
Next time, I'll tell you how to identify -- and squash -- mediocrity.
© 2011 Kelly O'Neil International
Want to Reprint? Please do! Just make sure you include the information below.
Kelly O'Neil, Founder and CEO of Kelly O'Neil International, best-selling author and award winning brand marketing strategist, is one of the most sought-after brand marketing and results coaches for conscious entrepreneurs and aspiring women leaders. Kelly is the inspirational driving force behind a rapidly expanding business empire that includes Ignite Business Coaching™, Millioniare Prodigy Club™, The Women's Leadership Academy™ and The Excellence Society™. She is committed to helping entrepreneurs find their authentic voice, design strategies and brand platforms to share their unique message and strategically build profitable businesses. For free resources, training materials and to sign up to receive a free CD "7 Simple Success Practices of Extraordinary Entrepreneurs," as well as Kelly's Arrive Ezine, visit http://www.kellyoneil.com. 

Tuesday, November 1, 2011

Meet Vicki Graham, Founder/Managing Member Sales Department, LLC

Where I Met Vicki
I initially met Vicki through a post I made online about making marketing sales and how this was my most challenging marketing strategy.  Vicki contacted me and suggested we meet and see if we might be able to work together.  I checked out her website and thought it would be great to meet her in person.

What I Really Like About Vicki
Vicki is so much like me it’s amazing.  She is prior military, is a go-getter and loves animals, too.  Vicki is completely honest and after talking with her for only a few minutes, I felt like I could trust her and would enjoy working with her.  Vicki knows her strengths and is very clear about how she can help you.

Background
Vicki is originally from Cleveland, Ohio and always wanted to be in the military even in high school.  She entered the Army after graduation and became an intelligence analyst.  Once she arrived in Colorado Springs, Vicki had her daughter and began working in sales.  She spent 15 years with the companies, Waste Management and Bestway Disposal.  Vicki’s entrepreneurial adventure began when she was laid off and immediately had people lining up for her sales skills support.  It didn’t take too long for Vicki to formalize her process and start her business. Vicki is also actively involved in the rescue of pit bulls and has a large pack at her home.

My Ideal Client…
Vicki knows how to connect people with potential clients and specialized in business to business relationships.  Vicki can work with client lists, set up meetings—essentially the full sales process from prospecting to training employees.  Vicki individually negotiates her contracts as each unique business has specific requirements.  Vicki will tell you very directly what her fee schedule if for different tasks so you can quickly arrive at a pricing decision.

3 SECRETS of my Personal Success
1.       Knowing how to manage my time and take “me time” breaks
2.       No BS—Keep it real on all calls and open
3.       Networking  and volunteering

1 Great Recommendation for the Next Person
Make sure you know what you’re worth! Be sure to value your time and knowledge.  Research your competition and see what they change and if you have a home-office pass on the no overhead savings to your clients.

My Biggest Financial Question/Concern
When starting you own business, the initial funding can be a challenge.  Begin by bartering for services.  Vicki shared an example of doing some marketing for a computer guy who in turn helped her with a malfunctioning laptop.  Don’t be afraid to ask for what you need.
I enjoy discovering all of the ways successful women manage their money and discussing investment strategy ideas. I can be reached through my website www.taraenolan.com.

Contact Vicki
Please contact Vicki at vicki@salesdepartment.biz or visit her website http://www.salesdepartment.biz/